![]() His mother, Michele Thompson, said she started trying to reach Apple the next day. They were shocked at first, then tried to repeat the bug and it happened every time, he said. "But as soon as I added Diego, it forced Nathan to respond." "You can swipe up and add another person, so I added another friend of mine, Diego, to see if he also wanted to play," he said. In Grant's case, he had just gotten his Xbox ready and called to invite a friend, Nathan, to play "Fortnite" with him online. The bug was triggered when callers turn a regular FaceTime call into a group chat, making FaceTime think the receiver had accepted the chat. With the bug, a FaceTime group-chat user calling another Apple device could hear audio - even if the receiver didn't accept the call. Last October, Apple introduced the 32-person video conferencing feature for iPhones, iPads and Macs. James said her office's review will include a "thorough investigation into Apple's response." They said the bug jeopardized the privacy of New York consumers by allowing callers to activate another person's microphone remotely even before the person has accepted or rejected the call. ![]() ![]() Andrew Cuomo said Wednesday that they're investigating "Apple's failure to warn consumers about the FaceTime bug and slow response to addressing the issue." New York Attorney General Letitia James and Gov. The company - at first widely praised for its swift response - could come under increased scrutiny as regulators seek to learn more about the vulnerability. Although Apple didn't acknowledge a delay, the company said it was "committed to improving the process by which we receive and escalate these reports, in order to get them to the right people as fast as possible." "If a 14-year-old kid discovered it, I wonder how many other people discovered it," said Chris Wysopal, chief technology officer with the security firm Veracode.Īpple hasn't said whether it has records that could answer that question.įriday's statement said Apple's engineers worked quickly once it got the details needed to reproduce the bug. Grant, a straight-A student who plays basketball, does community volunteering and enjoys the video game "Fortnite," was calling friends to play the game on a Saturday night, Jan. FaceTime group chatting will resume then. In a statement Friday, Apple thanked the Thompsons as it announced that it has identified a fix and will release it next week. Others are raising questions about how long it took Apple to address the bug. New York state officials have opened a consumer rights investigation. This eavesdropping scare is over now that Apple has disabled group chats, but the problem could dog the company for much longer. "My mom contacted them almost every single day through email, calling, faxing." Of the fax, he jokes, "I'm not even sure what that is. "It took nine days for us to get a response," he said. Not only that, but Grant and his mom said they spent a week unsuccessfully trying to get Apple to do something about the bug in its FaceTime group-chatting feature. "I'm only 14 and I found it by accident, instead of the people at Apple that get paid to find glitches." "The thing that surprised me the most was that this glitch happened in the first place," said Grant Thompson, a high school freshman in Tucson, Arizona. At the heart of Apple's shocking FaceTime bug, which allowed just about anyone to turn an iPhone into a live microphone, stands a 14-year-old boy who stumbled upon the eavesdropping flaw more than a week before Apple took action.
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